Senior Market Team

SMT Office Closed!
2025-12-26, 2026-01-01

The Patented Advantage: Innovative G Overview
2025-12-30 12:00 - 13:00 (America/Kentucky/Louisville) | Virtual
Learn how to dispel the myth that all Medicare Supplements are the same! Learn about our patented Innovative Plan G and how to separate yourself from the competition with an exclusive plan! You will enhance your expertise in Physicians Mutual Innovative G benefits and features by attending one of our brief training sessions.
Link – https://physiciansmutual.webex.com/wbxmjs/joinservice/sites/physiciansmutual/meeting/download/556cc9976b57462ab06c8c26bc2e440d?MTID=mad247b707157fc0df92596d255093171

Dental Product Overview
2025-12-30 15:00 - 16:00 | Virtual
Do you have clients looking for REAL dental insurance with no deductibles and no annual maximum on cash benefits? Gain confidence in your knowledge about Physicians Mutual dental insurance. Attend this brief training session which will cover our four plan options, waiting periods, riders and policy upgrades/downgrades. This will empower you to effectively guide clients in choosing the most suitable dental coverage for their needs.
Link- https://physiciansmutual.webex.com/wbxmjs/joinservice/sites/physiciansmutual/meeting/download/20283708640c426bb57046e6872b95b2?MTID=m5cda67af37249f524458a840760a1e81

Reports & Analytics Training
2025-12-31 15:00 - 16:00 | Virtual
Learn the new Agent Assistant App! Check the status of your submitted business, upload missing requirements, send thank you emails, check claims status and submit claims on behalf of your customers, and more! Followed by the Sales Performance Dashboard! The Sales Performance Dashboard is your one-stop-shop for most information you need to assess and access details regarding your sales performance and Book of Business! Join us for training and learn how this new technology will change the way you do business. . Elevate your proficiency and learn how to easily navigate Physicians Mutual systems.
Link – https://physiciansmutual.webex.com/wbxmjs/joinservice/sites/physiciansmutual/meeting/download/58f0100bdc784932b04b79b7cfa98566?MTID=m6e32717dcc3b1a4683dbf934381fdd5b

Weekly Watercooler Chat
2026-01-05 09:00 - 10:00, 2026-01-12 09:00 - 10:00, 2026-01-19 09:00 - 10:00, 2026-01-26 09:00 - 10:00, 2026-02-02 09:00 - 10:00 | Virtual
CLICK HERE TO JOIN!

Anthem Ohio: Anthem MyCare Ohio FIDE, Waivers, VAB & Network
2026-01-06 10:00 - 11:00 | Virtual
1. Open your preferred web browser and go to the Broker Connect website by entering the URL:
https://brokerconnect.anthem.com/login or follow QR code below.
2. Enter your username and password in the designated fields. This is the same username/password that you use for
Producer Toolbox.
3. Once logged in, look for the “Events” tab in the main navigation menu and click on it.
4. Browse through the list of upcoming events until you find the event you wish to attend. You can filter by state and select
“Ohio” to find this webinar above.
5. On the event details page, you will find a “Register” button. Click on it to proceed with registration.
6. Once registered, you should receive a confirmation email with all the details regarding the event, including the date, time,
and a link to join if it’s a virtual event. Complete your registration to secure your spot today!

Power-Up Your Portfolio with AARP Med Supps in Kentucky
2026-01-13 10:00 - 11:00 | Virtual
Click here to register

Anthem Ohio: Producer Toolbox, Shop.Anthem.com, & mProducer - Live Demo
2026-01-13 10:00 - 11:00 | Virtual
1. Open your preferred web browser and go to the Broker Connect website by entering the URL:
https://brokerconnect.anthem.com/login
2. Enter your username and password in the designated fields. This is the same username/password that you use for
Producer Toolbox.
3. Once logged in, look for the “Events” tab in the main navigation menu and click on it.
4. Browse through the list of upcoming events until you find the event you wish to attend. You can filter by state and select
“Ohio” to find this webinar above.
5. On the event details page, you will find a “Register” button. Click on it to proceed with registration.
6. Once registered, you should receive a confirmation email with all the details regarding the event, including the date, time,
and a link to join if it’s a virtual event. Complete your registration to secure your spot today!

New Agent Onboarding
2026-01-13 10:00 - 13:00 | Virtual
Virtual Event

Anthem Ohio: Coffee & Questions- You ask, we answer
2026-01-14 10:00 - 11:00 | Virtual

Physicians Mutual: Agent Portal Overview
2026-01-19 12:00 - 13:00 | Virtual
Click here to join!
Learn the step by step process to access our platform. Examples of how to login and the basics of our Platform.

Anthem Ohio: NationsBenefits & SSBCI Validation
2026-01-20 10:00 - 11:00 | Virtual
1. Open your preferred web browser and go to the Broker Connect website by entering the URL:
https://brokerconnect.anthem.com/login
2. Enter your username and password in the designated fields. This is the same username/password that you use for
Producer Toolbox.
3. Once logged in, look for the “Events” tab in the main navigation menu and click on it.
4. Browse through the list of upcoming events until you find the event you wish to attend. You can filter by state and select
“Ohio” to find this webinar above.
5. On the event details page, you will find a “Register” button. Click on it to proceed with registration.
6. Once registered, you should receive a confirmation email with all the details regarding the event, including the date, time,
and a link to join if it’s a virtual event. Complete your registration to secure your spot today

Physicians Mutual: The Patented Advantage: Innovative G from Physicians Mutual
2026-01-20 12:00 - 13:00 | Virtual
Click here to join!
Learn how to dispel the myth that all Medicare Supplements are the same! Learn about our patented Innovative Plan G and how to separate yourself from the competition with an exclusive plan! You will enhance your expertise in Physicians Mutual Innovative G benefits and features by attending one of our brief training sessions.

Physicians Mutual: Dental Product Overview
2026-01-20 15:00 - 16:00 | Virtual
Click here to join!
Do you have clients looking for REAL dental insurance with no deductibles and no annual maximum on cash benefits? Gain confidence in your knowledge about Physicians Mutual dental insurance. Attend this brief training session which will cover our four plan options, waiting periods, riders and policy upgrades/downgrades. This will empower you to effectively guide clients in choosing the most suitable dental coverage for their needs.

Central KY NABIP Meeting
2026-01-21 08:30 - 09:30 | Virtual
Click to register!
A virtual presentation covering the state of Medicare at both the state and national levels, including NAIC updates.

Aetna: Understanding Member Resources (Member Handbook/Website)
2026-01-22 11:00 - 12:00 | Virtual
Register here!

UHC: After the Sale…Now what?
2026-01-23 11:00 - 12:00 | Virtual

UHC: Understanding Our Rates for AARP® Medicare Supplement Plans from UnitedHealthcare®
2026-01-27 10:00 - 10:30 | Virtual

Aetna: Issues & Escalation Resolution
2026-01-27 14:00 - 15:00 | Virtual

Understanding Plan Changes for AARP® Medicare Supplement Plans from UnitedHealthcare®
2026-01-28 11:00 - 11:30 | Virtual

Business Planning- Cincinnati, OH
2026-01-29 09:00 - 16:00 | Indiana Wesleyna University – Cincinnati Education and Conference Center, 9286 Schulze Dr, West Chester, OH, 45069, United States
This full-day training is built to support Medicare agents as they plan for long-term growth, with a focus on branding, marketing, and tools that can be applied directly to their business. Attendees will receive free professional headshots, design and logo support, and helpful resources to take the next step with confidence. Lunch is provided, and space is limited, so be sure to sign up in advance.

UHC: Marketing and Growing your AARP Med Supp Business
2026-01-30 10:00 - 11:00 | Virtual

Anthem Ohio: My Care Ohio FIDE, Waivers, Value Added Benefits & Provider Network
2026-02-03 10:00 - 11:00 | Virtual
Open your preferred web browser and go to the Broker Connect website by entering the URL:
https://brokerconnect.anthem.com/login
2. Enter your username and password in the designated fields. This is the same username/password that you use for
Producer Toolbox.
3. Once logged in, look for the “Events” tab in the main navigation menu and click on it.
4. Browse through the list of upcoming events until you find the event you wish to attend. You can filter by state and select
“Ohio” to find this webinar above.
5. On the event details page, you will find a “Register” button. Click on it to proceed with registration.
6. Once registered, you should receive a confirmation email with all the details regarding the event, including the date, time,
and a link to join if it’s a virtual event. Complete your registration to secure your spot today

In-person: Humana Fast Start Onboarding & Retention Presentation
2026-02-04 12:00 - 13:30 | Humana Cincinnati Office, 3252 Geier Dr, Cincinnati, Ohio
The Fast Start+ 2026 training will provide you with a simple, repeatable onboarding and retention process that starts at the sales appointment and continues through 10‑ and 30‑day check-ins. It will show exactly what to cover with new members—PCP and formulary verification, MyHumana setup, insurance basics, benefit education, and use of tools like Find Care and the Humana Spending Account Card guide. By following this process, you can help members feel confident, informed, and cared for, which increases satisfaction, loyalty, and referrals while reducing the likelihood that members shop other plans. Attending this training is valuable because it connects these day-to-day actions to bigger business outcomes: a stronger, more stable Humana book of business and more year-round sales opportunities.

Virtual: Humana Fast Start Onboarding & Retention Presentation
2026-02-05 10:00 - 11:00 | Virtual
Zoom Link: s02web.zoom.us/j/81267069904
The Fast Start+ 2026 training will provide you with a simple, repeatable onboarding and retention process that starts at the sales appointment and continues through 10‑ and 30‑day check-ins. It will show exactly what to cover with new members—PCP and formulary verification, MyHumana setup, insurance basics, benefit education, and use of tools like Find Care and the Humana Spending Account Card guide. By following this process, you can help members feel confident, informed, and cared for, which increases satisfaction, loyalty, and referrals while reducing the likelihood that members shop other plans. Attending this training is valuable because it connects these day-to-day actions to bigger business outcomes: a stronger, more stable Humana book of business and more year-round sales opportunities.
