Virtual: Humana Fast Start Onboarding & Retention Presentation

Zoom Link: s02web.zoom.us/j/81267069904

The Fast Start+ 2026 training will provide you with a simple, repeatable onboarding and retention process that starts at the sales appointment and continues through 10‑ and 30‑day check-ins. It will show exactly what to cover with new members—PCP and formulary verification, MyHumana setup, insurance basics, benefit education, and use of tools like Find Care and the Humana Spending Account Card guide. By following this process, you can help members feel confident, informed, and cared for, which increases satisfaction, loyalty, and referrals while reducing the likelihood that members shop other plans. Attending this training is valuable because it connects these day-to-day actions to bigger business outcomes: a stronger, more stable Humana book of business and more year-round sales opportunities.